Aug 1, 2025
Pinky Pradeep Khatri, Au.D.
Why We’re Out-of-Network (and Still 100% Committed to Your Hearing Care)
As you may be aware, Family Hearing Services has recently made a pivotal decision to become out-of-network with Anthem, UnitedHealthcare, and Cigna.
This was not a decision we made lightly; rather, it was guided by our unwavering commitment to providing the highest quality care tailored specifically to you.
Change is a part of progress, and while it might seem daunting at first, it often opens the doors to care that is more individualized and patient focused.
Understanding What Out-of-Network Means
“Out-of-network” means we aren’t under direct contracts with these insurance providers; however, this doesn’t mean you lose your benefits. Most insurance plans offer out-of-network coverage levels that are quite like what you’ve experienced previously.
You can rest easy knowing this transition will be made simple – our team will continue to confirm your benefits and undertake claim submissions, ensuring that administrative changes don’t disrupt your care.
Flexible Care Is Accessible Care
Financial considerations should never get in the way of receiving excellent hearing care.
That's why you are offered flexible monthly and annual care plans, allowing us to extend services to you in a manner best suited to your financial situation.
The heart of our mission is to eliminate any hurdles standing between you and the care you deserve. We are committed to transparency, not just in pricing but in all aspects of our service.
Your path to better hearing is straightforward and stress-free. Our team is here to guide, support, and celebrate with you every step of the way.
Why Continue Your Care with Family Hearing Services?
Expertise That Transcends Network Restrictions
Remaining independent from insurance networks ensures that our primary focus is on you and your needs, and you receive hearing care guided by your unique requirements and preferences, versus insurance criteria.
No matter what your ears need to succeed, you can rely on our team of experts to deliver – satisfaction and gold-standard care, guaranteed!
Comprehensive Hearing Assessments
You won’t sit through a basic hearing test with us; you are offered comprehensive assessments designed to gain deep insights into your hearing capabilities and challenges.
A holistic look at your hearing health ensures that you are provided with the most effective treatment options, allowing you to enjoy all the sounds that make life rich and fulfilling.
Personalized Tinnitus Treatment
Understanding and managing tinnitus can be incredibly complex, and your specific symptoms will be addressed with utmost care and precision.
Treatments focus on providing relief and improve your overall quality of life, emphasizing therapies that suit your personal needs and lifestyle.
Ongoing Support and Follow-Up
Your hearing health journey isn’t one straight shot – we prioritize building a long-term relationship, meaning consistent follow-up care, adjustments as needed, and checking in to ensure that your hearing solutions remain effective and you never feel alone in your healthcare journey.
Let’s Keep the Conversation Going
Our team at Family Hearing Services is always eager to discuss how these changes affect you personally.
Whether you’re wondering about how this shift to out-of-network might impact your appointments or are interested in learning more about the flexible plans we offer, we’re here to help.
Connect with us to steer your path toward a brighter, clearer future with confidence and support!

Pinky Pradeep Khatri, Au.D.
Expert Hearing Care in the DC Metro Area, with Locations in Chantilly and Leesburg.
Whether you have a question, need a second opinion, or want no-obligation advice from our trusted independent hearing doctors, simply complete this form, and we’ll get back to you shortly.